Responsible Gaming Policy

Responsible Gaming Policy

(updated 9/09/26)

WorldWinner (“we,” “us,” or “our”) offers competitions and tournaments in which winning outcomes are based upon the skill and knowledge of the game(s) (“Services”, “Platform”). Since our start in 1999, WorldWinner has been committed to fair gaming and the promotion of fun competition. We continue to uphold ourselves to the highest standard to ensure our players have an enjoyable gaming experience and engagement with both our platform and brand. 

The following provides advice and information regarding the measures we have in place for a fair, safe, and responsible gaming environment and experience.

Promotion of Fair & Responsible Gaming

WorldWinner actively promotes responsible gaming through our marketing / advertising materials, website, and platform. Our system matches players based on their skill ranking to compete against other players with similar skill rankings. We actively work around the clock to block any bots or duplicate accounts from competing against our players. We want fair and fun gameplay for everyone. You can review you and your competitor’s gameplay in the tournament results in “Video Replays.” If you suspect a player of cheating, reach out to fraud@worldwinner.com to review your case.

Self-Exclusion

You have the right to close your account or temporarily suspend usage of your account at any time. To suspend your account, go to Profile > Account Settings > Restrict Account > select duration (30 days, 90 days, 1 year, permanent) > type “confirm”. Your account will be restricted immediately. Should we find that you have created a new account during the self-exclusion period that you set, we will immediately terminate your account(s), and you will be banned from further accessing the Platform. 

Existing cash, Bonus Bucks, and Reward Points remain in the account, but cannot be used until the restriction expires. If you choose to permanently suspend your account, we recommend withdrawing your cash balance prior to self-excluding.

Deleting Your Account

To delete your account, go to Profile > Account Settings > Delete Account > confirm your information. Do note that players can only register for a single account and cannot have multiple or duplicate accounts. If you delete your account, you will not be able to make a new account with your previously used email address.

Before you delete your account, we recommend withdrawing your cash balance first. Once you have requested to delete your account, this cannot be undone. For more information on deleting your account visit our Help Page.

Resources for Excessive Playing Problems

WorldWinner encourages all players to enjoy our Platform responsibly. Playing games for cash can be fun and exciting, but excessive playing can lead to financial and personal hardships. If you or someone you know may have an excessive playing problem, please reach out to these resources to receive support:

Player Protection from Fraud

We have systems in place to detect and prevent cheating, collusion, duplicate accounts, and the use of unauthorized software (bots, scripts) to ensure fair gameplay and winnings for our players. When you sign up to play on WorldWinner, you agree to our Terms and Services, which includes that a player can only create a single account and may not have or access multiple accounts. If you suspect a player of cheating or doing fraudulent activity, reach out to fraud@worldwinner.com to review your case.

Secure Transactions

Financial transactions are encrypted and processed securely on the WorldWinner Platform for security reasons. We also ensure withdrawals and deposits should be processed transparently and within reasonable timeframes. Withdrawals are generally processed back to payment method(s) previously used to fund the WorldWinner account within 10 days from the withdrawal request date (up to 8 weeks if withdrawal processes as a Check):

  • Credit/Debit Cards
  • PayPal 
  • Venmo
  • ApplePay

We are continuously improving our transaction processes and staying up to date with the latest security protocols so that your financial information is safe and secure. To review your account statements and monetary transaction history, go to the account settings in your user profile.